Supplier verification
Request supplier documents by email
How to check the seller, component documentation and order terms before payment.
Choosing your seller
You can choose whether our Hong Kong or Shenzhen company invoices your order. Tell your sales contact which you prefer when requesting a quotation so they can provide the documents for that seller.
For Hong Kong, request the registered name and company identifier and check them with the Companies Registry. For Shenzhen, request the business licence with the Chinese company name and Unified Social Credit Code. Check these in the mainland enterprise registry.
Checking your invoice
Identify the legal seller on the quotation and pro forma invoice. Compare it with the beneficiary named in the bank instructions. If the names differ or the instructions change, ask for written clarification and confirm by calling a previously verified number before transferring funds.
Checking the quoted lot
Send the part number and tell us which documents your purchasing team needs, such as a business licence copy, lot-label photos, traceability records or an inspection report. Confirm availability for the quoted lot before ordering.
Delivery and inspection
Agree the currency, quotation validity, dispatch date, delivery destination and freight charges in writing. Specify any date-code or original packaging requirements in the enquiry. Agree the inspection period and return procedure before payment. If a delivery differs from the order, keep the packaging and send the order reference, label photos and a description of the issue.